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The Impact Of Service Quality And Public Relation On Patient Satisfaction In Hospitals
BÜYÜKDOĞAN, Birol; GEDİK, Hasan; DERELİ, Yüksel; TANYELİ, Ömer (Elektronik Sosyal Bilimler Dergisi, 2017-10)Service quality and customer satisfaction is a subject of public relation and marketing communication. This research was made in order to evaluate the level of satisfaction of patients who receive treatment at Cardiovascular ...
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