Application of Multi-Criteria Decision-Making Methods in the Selection of Cargo Firms

Abstract

In recent years, developed technology has provided to facilitate forms of transportation, reduce the costs, introduce new markets and enhance various selection criteria offered by logistics companies. Competitive levels among logistics companies due to intensive customer demands are tend to increase and it has become a necessity to determine the most appropriate cargo firm in order to meet these demands. Moreover, decision- making about cargo firm is a curious issue for companies, since this process includes a hard work- flow. The objective of this study is to solve the problem about selecting the appropriate cargo firms by using scientific methods and provide convenience for the companies. Multi-criteria decision making methods (MCDM) was used to determine the most appropriate cargo firms for the selected companies within this study.